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Business Administration Level 3

£250

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Appropriate

·                     Secretary

·                     Receptionist

·                     Administrator

·                     Personal assistant

·                     Office supervisor team leader

·                     Manager


Course content

The course covers a multitude of Specific Knowledge, Skills and Behaviours that are key to working in a Business Environment.  This will include :- IT Packages and Systems, Record and Document Production, Decision Making, Interpersonal Skills, Communications, Project Management, Managing Performance and Demonstration of Professionalism.

You will achieve a level 3 Business Administration Qualification that is accredited by ICQ.

To read more about the requirements of the standard please click here

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator/

Candidates undertaking this course will also undertake Maths and English at Level 2 unless an acceptable exemption can be provided.

You will undergo regular evaluation sessions with trainers and managers. This will enable you to practice key end assessment tasks, including Q&A sessions, practical observations, and professional discussions. Prepare for a final end point assessment, apprentices will be asked to complete a number of activities in-between visits to build confidence and competence in the knowledge, skills and behaviour areas.

Learners will undertake Maths and English functional skills Level 2 unless proof of prior attainment can be provided.  Candidates will have full access to assessor support via telephone, email, Skype and web links.  Our Offices are open Monday to Friday 9:00am to 17:00pm if you need to speak to someone about your course.

End point assessment

You will access End Point Assessment following a gateway discussion with their employer and Trainer where entry requirements are discussed, checked and recorded including functional skills at the required level.  There are 3 elements to the End Point Assessment in this Level 3 Business Administration Standard

Knowledge Test: The apprentice undertakes a multi-choice test to last a maximum of 60 minutes and include 50 equally weighted multi-choice questions with four possible answers each.

Portfolio-based Interview: The interview is for 30-45 minutes and scored out of 100 by the Independent Endpoint Assessment Organisation (EPAO). The Portfolio of Learning provides a structure for this conversation

Project Presentation: The apprentice delivers a presentation to the EPAO on a project they have completed or a process they have improved. The presentation lasts 10-15 minutes, with a further 10-15 minutes for a Q&A session

You will be awarded a Nationally Recognised Qualification accredited by ICQ.  Learners who achieve the Level 3 Business Administration Standard often move onto the Level 4 Business Administration or Level 5 Operational Management.

52 - 78 weeks

You will be provided with a login to the SCT website lending access to the course resources. 

You will undergo regular evaluation sessions with trainers and managers. And participate in a variety of activities including Q&A sessions, practical observations, and professional discussions, you will also be asked to complete a number of activities in-between visits to build confidence and competence in the knowledge, skills and behaviour areas.

Do I need to be employed to do this course?

Yes, you do need to be employed in an appropriate job role and workplace to receive funding for this course. If you are not currently employed in a relevant job role or workplace to your desired qualification please check out our Commercial or Short Courses.

When am I going to see my assessor?

Once you have been fully enrolled you will hear from your assessor within 7 working days.  Your assessor will arrange to meet with you at your workplace.  It might also be a good idea to invite your employer to attend this meeting so that they are also aware of the expectations of your assessor.  Your assessor will let you have their contact details and will be able to provide remote support in- between meetings.

How long does it take to get my certificates?

Once you have successfully passed your End Point Assessment you can expect to receive your certificates in 3-4 weeks.

Can I complete my course quicker than 12 months?

Funded Apprentices must undertake a minimum of 365 days in training before you can undertake end point assessment.  If you have a requirement to undertake the course in a shorter timeframe please consider our commercial opportunities where duration can be learner led.

Can I complete more than one course at once?

You can only complete one funded course at a time.  It is not recommended to undertake more than one course at once but should this need arise please speak to a member of the team who can advise you further.

What happens if I change my job or my employer?

Don’t worry!  If you change your employer we can follow you to your new employer (with their approval of course).  If you change job role let us know also as we may be able to deliver something more appropriate to your new role.  It’s important you keep in touch and we can facilitate.

This cost listed on his course reflects the 5% contribution that an employer would pay on behalf of the  employee. The course can also be taken commercially. Please hit the contact us button to find out more about this.