A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
You will undertake a Level 3 Management Qualification which will run alongside delivery of training across the Teamleader / Supervisor Standard Contents. This will include.
Leadership and Management of People, Building Relationships, Communication Skills, Operational Management, Project Management, Finance and Decision Making.
For a full breakdown of the contents please click here
https://www.instituteforapprenticeships.org/apprenticeship-standards/team-leader-supervisor/
You will undergo regular evaluation sessions with trainers and managers. This will enable you to practice key end assessment tasks, including Q&A sessions, practical observations, and professional discussions. To prepare for a final end point assessment, apprentices will be asked to complete a number of activities in-between visits to build confidence and competence in the knowledge, skills and behaviour areas.
You will undertake Maths and English functional skills Level 2 unless proof of prior attainment can be provided.
You will have full access to assessor support via telephone, email, Skype and web links. Our Offices are open Monday to Friday 9:00am to 17:00pm if you need to speak to someone about your course.
End point assessment
You will access End Point Assessment following a gateway discussion with your employer and Trainer where entry requirements are discussed, checked and recorded including functional skills at the required level.
Assessment Method
Area Assessed
Assessed By
Knowledge Test using scenarios and questions
Knowledge of leading people, managing people, building relationships, communication,
operational management, project management, finance
Independent Assessment Organisation
Structured competency based interview
Knowledge and application of learning relating to leading people, managing people, building relationships, communication,
Assessment of portfolio of evidence
Application of knowledge and demonstration of skills and behaviours relating to leading people, managing people, building relationships, communication,
operational management, project management, finance, self-awareness, management of self and decision making, taking responsibility, inclusivity, being agile, professionalism
Professional discussion relating to CPD activity
Evidence of CPD, training and personal development activities and how learning was applied to the role and workplace
On completion, you may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support your professional career development and progression.
You will be provided with a log-in to the SCT website lending access to the course resources.
You will undergo regular evaluation sessions with trainers and managers. And participate in a variety of activities including Q&A sessions, practical observations, and professional discussions, you will also be asked to complete a number of activities in-between visits to build confidence and competence in the knowledge, skills and behaviour areas.
Do I need to be employed to do this course?
Yes, you do need to be employed in an appropriate job role and workplace to receive funding for this course. If you are not currently employed in a relevant job role or workplace to your desired qualification please check out our Commercial or Short Courses.
When am I going to see my assessor?
Once you have been fully enrolled you will hear from your assessor within 7 working days. Your assessor will arrange to meet with you at your workplace. It might also be a good idea to invite your employer to attend this meeting so that they are also aware of the expectations of your assessor. Your assessor will let you have their contact details as they will be able to provide remote support in between meetings.
How long does it take to get my certificates?
Once you have successfully passed your End Point Assessment you can expect to receive your certificates in 3-4 weeks.
Can I complete my course quicker than 12 months?
Funded Apprentices must undertake a minimum of 365 days in training before you can undertake end point assessment. If you have a requirement to undertake the course in a shorter timeframe please consider our commercial opportunities where duration can be learner led.
Can I complete more than one course at once?
You can only complete one funded course at a time. It is not recommended to undertake more than one course at once but should this need arise please speak to a member of the team who can advise you further.
What happens if I change my job or my employer?
Don’t worry! If you change your employer we can follow you to your new employer (with their approval of course). If you change job role let us know also as we may be able to deliver something more appropriate to your new role. It’s important you keep in touch and we can facilitate.
This cost listed on his course reflects the 5% contribution that an employer would pay on behalf of the employee. The course can also be taken commercially. Please hit the contact us button to find out more about this.
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